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Human Performance in Maintenance Part 3
Part 3 is designed to be a follow on from
Part 2 and can include pilots and management staff as well.
The workshop is designed to be one-day and
covers the following Chapters or topics:
1) Introduction or "Why We Are
Here"
This serves to answer that question and
introduce the objective
2) Conflict Resolution in a team
environment or "Sorting it Out"
This Chapter demonstrates the importance
of teamwork and how conflict can interfere with that teamwork. It
provides solutions to conflict
3) Risk Management "How Do
We Do It?"
This important Chapter leads into the next
as a Safety Culture is about managing risk. The participants learn
about risk management and are provided a simple model that looks at the
three elements of risk: Frequency, Severity and Benefit and uses a formula
to determine a Risk Quotient
They are then given 5 exercises to
determine the risk quotient
4) What is a Safety Culture "It's
Not What is Said That Defines a Safety Culture. It's What is
Done"
This Chapter, in effect defines what
constitutes a Safety Management System and provides a simple model to
understand it
5) Case Studies
Two case studies are used to reinforce the
lessons learned. Both case studies are based on actual events where
the company culture played a role
6) Wrap up
The workshops all
end with the participants setting safety goals from what they have
learned
A certificate of
training is issued to the participants
Some comments from past courses.
Q Wow. Entertaining,
educational and even inspirational. Thanks,
Q
Really helped put things in prospective. Am more aware of how we all
work together.
Q Very
well done. I will use it and pass it on to others.
Q Thanks
for making me more aware. I know that what I learned today will stop
something bad from happening in the future.
The greater the mix of participants the
better.
All three workshops are designed to be
entertaining as well as educational. All material is designed to be useful to
the participant in his/her work.
They are simple and do not require memorizing
lists or acronyms.
All have or will have follow up posters to
help maintain the level of awareness the workshop provides.
If we can be of assistance to you or you
would like to know more, please feel free to contact us at the Email below or at
the phone, fax or address on the front page.
As with all our
workshops we offer this guarantee:
"If at the end of the
workshop, any persons feels that it was a waste of his/her time, we will
refund the fee minus only expenses." (No
free donuts)
To date with over 7000 persons
trained(2003), we have yet to meet that
person.
We run monthly workshops in
Vancouver BC Canada (See "Workshop Dates") and would be pleased to run a
workshop anywhere in the world on request.

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