System
    
Safety
         
  Services             


Human Performance in Maintenance Part 3

Part 3 is designed to be a follow on from Part 2 and can include pilots and management staff as well.

The workshop is designed to be one-day and covers the following Chapters or topics:

1) Introduction or "Why We Are Here"

This serves to answer that question and introduce the objective

2) Conflict Resolution in a team environment or "Sorting it Out"

This Chapter demonstrates the importance of teamwork and how conflict can interfere with that teamwork.  It provides solutions to conflict

3) Risk Management "How Do We Do It?"

This important Chapter leads into the next as a Safety Culture is about managing risk.  The participants learn about risk management and are provided a simple model that looks at the three elements of risk: Frequency, Severity and Benefit and uses a formula to determine a Risk Quotient

They are then given 5 exercises to determine the risk quotient

4) What is a Safety Culture "It's Not What is Said That Defines a Safety Culture.  It's What is Done"

This Chapter, in effect defines what constitutes a Safety Management System and provides a simple model to understand it

5) Case Studies

Two case studies are used to reinforce the lessons learned.  Both case studies are based on actual events where the company culture played a role

6) Wrap up

The workshops all end with the participants setting safety goals from what they have learned

A certificate of training is issued to the participants 

Some comments from past courses.

Q Wow.  Entertaining, educational and even inspirational.  Thanks,

Q   Really helped put things in prospective.  Am more aware of how we all work together.

Q Very well done.  I will use it and pass it on to others.

Q Thanks for making me more aware.  I know that what I learned today will stop something bad from happening in the future.

The greater the mix of participants the better.

All three workshops are designed to be entertaining as well as educational. All material is designed to be useful to the participant in his/her work.

They are simple and do not require memorizing lists or acronyms.

All have or will have follow up posters to help maintain the level of awareness the workshop provides.

If we can be of assistance to you or you would like to know more, please feel free to contact us at the Email below or at the phone, fax or address on the front page.

As with all our workshops we offer this guarantee:

"If at the end of the workshop, any persons feels that it was a waste of his/her time, we will refund the fee minus only expenses." (No free donuts)

To date with over 7000 persons trained(2003), we have yet to meet that person. 

We run monthly workshops in Vancouver BC Canada (See "Workshop Dates") and would be pleased to run a workshop anywhere in the world on request.

Information Request Form

Select the items that apply, and then let us know how to contact you.

Send service literature
Send company literature
Have a salesperson contact me

Name
Title
Company
Address
E-mail
Phone